Identify the location
Granite Springs is a hamlet in Somers. A request here should include the street address and the appliance installation details.
A familiar community name helps route the enquiry, while the street address and ZIP code identify where the equipment is installed.
When a problem comes and goes
An intermittent fault needs a short timeline. Note when normal operation returns, what happens just before the interruption and whether a message appears. Do not recreate an unsafe condition to capture it.
Choose the equipment
Refrigeration, cooking, wine storage, ice making and dishwashing have different diagnostic needs. The brand links below show the supported equipment rather than promising every appliance category for every brand.
Before an appointment is confirmed
Describe the appliance, the symptom and any access restrictions. A form request is reviewed before a visit is agreed; a fixed arrival time or same-day appointment is not guaranteed.
Know the service terms
The diagnostic/service call is $149, credited toward an approved repair. After diagnosis, you receive an itemized repair quote before work begins. Genuine OEM parts are used.
The 1-Year Parts & Labor Warranty covers parts installed and labor performed under normal use. It excludes new unrelated faults, misuse, power surges and work performed by others after the visit.
